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SNR
SNR means Signal to Noise Ratio. Simply put divide the Signal value by Noise Value and you get SNR. You need high SNR for a stable connection. In general, a higher signal to noise ratio will result in less errors.
- 6bB. or below = Bad and will experience no line synchronisation and frequent disconnections
- 7dB-10dB. = Fair but does not leave much room for variances in conditions.
- 11dB-20dB. = Good with little or no disconnection problems
- 20dB-28dB. = Excellent
- 29dB. or above = Outstanding
Note that most modems display value as SNR Margin and not pure SNR.
SNR Margin
You can think of SNR margin as the measure of quality of the service; it defines the ability of the service to work error free during noise bursts.
This is a measure of the difference between your current SNR and the SNR that is required to keep a reliable service at your connection speed. If your SNR is very close to the minimum required SNR, you are more likely to suffer intermittent connection faults, or slowdowns. You need a high margin to ensure that bursts of interference don't cause constant disconnections.
With traditional broadband, the higher the SNR Margin, the better. With MaxDSL the faster speeds are only available as a trade-off with what your line can reliably support. The Target SNR Margin is about 6dB. If your broadband is provided through an LLU (Local Loop Unbundled) network, this target SNR Margin may be as high as 12dB.
Line Attenuation
In gerneral, attenuation is the loss of signal over distance. Unfortunately, dB loss is not just dependent on distance. It also depends on cable type and gauge (which can differ over the length of the cable), the number and location other connection points on the cable.
- 20bB. and below = Outstanding
- 20dB-30dB. = Excellent
- 30dB-40dB. = Very Good
- 40dB-50dB. = Good
- 50dB-60dB. = Poor and may experience connectivity issues
- 60dB. and above = Bad and will experience connectivity issues
Line attenuation also affects your speed.
- 75 dB+: Out of range for broadband
- 60-75 dB: max speed up to 512kbps
- 43-60dB: max speed up to 1Mbps
- 0-42dB: speed up to 2Mbps+
There are a couple of concepts you need to know before you can understand port forwarding. I'm going to make a couple broad statements that are almost always true. For simplicity lets assume they are true for now.
1.) Every device on the internet has at least one ip address. The IP address is a number that is used to identify a device. For more information on ip addresses refer to our What is an IP Address page.
2.) Every IP address is divided up into many ports. When one computer sends data to another computer, it sends it from a port on an ip address to a port on an ip address. For more information on ports refer to our What is a Port page.
3.) A port can only be used by one program at a time.
Now that we've got those general concepts out of the way let's talk about NAT. NAT is an acronym for Network Address Translation. NAT takes one ip address and basically breaks it into many ip addresses.
Here the external ip address is broken into two internal ip addresses. The first ip address "IP Address1" is the gateway. While "IP Address2" is the ip address of the first computer. Take note that the router has two ip addresses. It has the external ip address, and an internal ip address which acts as the gateway for every computer on the network.

Excuse my rough drawing. Computers on the internal network can only "see" internal ip addresses. So computers on the internal network can not send data directly to a computer outside of the network. When a computer on the network wants to send data to a computer outside of the network, it sends the data to the gateway. Remember the gateway is the internal ip address of the router. The router then takes this data and sends it out to the computer on the internet. The router sends the data out of the external ip address. The same thing is true of computers on the internet. A computer outside of the network can not "see" a computer inside of the network. They can only "see" and send data to the external ip address of the router. The router must then decide what to do with this data. Lucky for us NAT takes care of most of the work for us. There are some programs that NAT was not designed to work with, those are the programs we need to set up port forwarding for. Okay take a deep breath! We are on to port forwarding.
Now that you understand the general concepts of a network, explaining port forwarding is easy. When a computer on the internet sends data to the external ip address of the router, the router needs to know what to do with the data. Port Forwarding simply tells the router which computer on the local area network to send the data to. When you have port forwarding rules set up, your router takes the data off of the external ip address:port number and sends that data to an internal ip address:port number. Port Forwarding rules are created per port. So a rule set up for port 53 will only work for port 53.
A port can only be used by one program at a time! Think of how this rule interacts with NAT. Well you've only got one external ip address on your router. When computer 1 is using port 500, it is using port 500 on it's internal ip address. If you have set up a port forwarding rule for computer 1 and port 500, the external ip address's port 500 is also in use. This means that you can only use port 500 on one computer on the network at a time. Using port 500 on two computers at the same time would violate the one program rule, and your data would get messed up. Most routers require you to specify an internal ip address to forward ports to, just for this reason. Some do not, so be aware of this. Port Forwarding rules will only work for one computer at a time!
Well I hope that was clear enough. Let me know what you think of this guide by using our comments page.
Please comment on this article.
(and if you give me reputation on this, I shall return the favour)
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Dear Valued Customer,
In our endeavor, to improve customer satisfaction and serve you better, one more
value addition in the form of “Know Your Broadband” Brochure is being presented to
you. This brochure enables you to know the common and trivial information about
broadband in a simple way. This is an attempt to educate all our esteemed Broadband
customers and we hope it will certainly imbibe more confidence of our customers in
BB service. This brochure may be preserved for repeated readings as and when
required. Updated e-Copy of this brochure would also be made available on our
website www.chennai.bsnl.co.in.
We invite your valuable comments and suggestions which may kindly be mailed
to mailto:jayshan88@bsnl.co.in .
In our endeavor towards the customer delight and to keep continuous contact with
customers, we would like to send SMS regarding Usage, Bill details, New discounts
and schemes etc… We request you to kindly register your mobile number in our
website http://chennai.bsnl.co.in:7777/custinfo.aspx to get these details continuously.
KOW YOUR BROADBAD
1. Check the Wires
The leading-in cable (drop wire) from the junction box (DP box) to your house
should be as straight as possible, should be of a single length without any joints.
The wires should not be coiled anywhere and should be away from electrical
lines. With these types of irregularities, i.e with joints or coiled or near power
cables, your phone might work fine but the DSL link may not hold and work
satisfactorily.
2. Splitters and Parallel telephones
Never by-pass the splitter. The splitter does the job of separating the high
frequency ADSL signals from low frequency telephone signals. If the splitter is
not installed correctly, the broadband connection is likely to go down every time
the phone rings. Any parallel phone connections should be after the splitter and
not before it. The line from the exchange should first enter into the splitter’s Line
jack. The phone should be connected only to the phone jack of the splitter. The
ADSL modem should be connected to the modem/DSD jack of the splitter. A two
way jack may be connected to this phone jack to install your parallel telephones.
The wire leading into the modem should not be running parallel or close to
electrical wiring.
3. Signal to oise Ratio (SR)
Check your line SNR. To do this, first you need to enter into the Modem’s web
page by typing http://192.168.1.1 in your browser. The modem might ask for
user-name and password. The default user-name / password is admin / admin
(except for the modem Utstar300R where it is admin / utstar ). Under the heading
Device Info Statistics ADSL, you will be able to see the SNR Margin and
Attenuation. The SNR should be higher than 20 though anything above 10 is just
enough. The Attenuation should be as low as possible. But if the attenuation starts
going higher than 40 and SNR going down below 10, it is time to complain about
the line condition to our Helpline 1500.
4. Know about your mode of working
You should be aware of whether you are using the Broadband in Bridge mode or
PPPoE mode. For the Bridge mode, a network dialer icon will contain your user-
id and password and you need to click the icon to get connected to broadband and
thereafter you will open your explorer to view web-sites. The other method which
is widely used is PPPoE mode, where your user-id and password will be available
(configured) in the modem itself. In this case, after switching-on the modem and
when DSL (Link) light is glowing steadily, you can start browsing straight-away.
We recommend you to first switch on your modem and then switch on your
PC/Laptop. Your user-id will be either in dataone domain or in bsnl.in domain.
You may visit our website www.dataone.in and click the appropriate link “Check
Your Account Usage” (for user-id in dataone domain) or “Usage Detail Portal”
(for user-id in bsnl.in domain & provided with portal-id) to check your usage,
change your password etc.. You can change your password, but please remember
that whenever you change the password using the web-site, the same password
change must be carried-out in modem (for PPPoE mode) or in the dialer (for
Bridge mode) also.
5. DS Servers
• DNS servers are used to resolve the URL like www.google.co.in into an IP
Address like 209.85.153.103 which is required by routers to take you to the
website. The DNS server IP will automatically be available in the Modem for
PPPoE mode of working. Ensure to keep the modem settings to acquire the
DNS IP automatically please.
• For Bridge mode of working, your machine will be getting the DNS IP
automatically. You may check it by giving the command ipconfig /all in the
command prompt.
• It will always be better to assign an IP address to your Ethernet/USB/Wifi
adapter to which the modem is connected. To set this, go to control panel,
click Network connections and under the “LAN or High-Speed Internet “
there will be icons like Local Area connection, Wireless Network
Connection showing the NIC card , USB port, Wireless adapter to which
your modem is connected. Right click on the icon, select Properties, click on
Internet Protocol(TCP/IP), click on Properties, click on “Use the following
IP address” put the IP address as 192.168.1.10, subnet mask as
255.255.255.0 and default gateway as 192.168.1.1 and Preferred DNS as 192.168.1.1. Click OK and then again OK and close every thing, reboot your
machine to the take the settings. One can use the public DNS like
208.67.222.222 or 208.67.220.220 also, but if some sites are not opening
using this DNS, BSNL cannot take the responsibility. On the contrary, if
some sites are not opening with BSNL DNS but opening with the public
DNS, the matter may be reported to our helpline so as to analyse & resolve
the case by contacting the website administrators.
6. Positioning of ADSL Type II Modem (Wi2Fi Router)
Though the wireless signals from the ADSL Modem with wireless capabilities
(Wi-Fi Router), typically operating at a frequency of 2.4GHz, can reach Wi-Fi
enabled laptop / PC within a range of around 50 meters, the brick walls and
reflective surfaces will weaken and bounce the signals respectively. It will be
better to place the Wi-Fi Modem (Router) on a higher place to avoid physical
obstructions. Another main source of interference is the cordless phone. Keep the
router as far away from the cordless phone or choose cordless phones that use
different frequencies. To increase the wireless range, one can also use a wireless
repeater purchased from local market. Before purchasing, ensure from the vendor,
it supports the Wi-Fi router you have.
7. Wi2Fi Security :
The security options of wireless router should fully be utilized to avoid someone
from your neighborhood accessing your modem. The wireless signals might reach
the neighboring houses, and if the security options are not enabled, there is every
chance of misuse of your broadband connection. By default, BSNL gives your
wireless modem with security enabled. But by some chance, if the modem gets
reset, the settings might be lost. Hence it is advised to check the security options
are enabled. Customers can visit the modem webpage as stated earlier and check
the wireless security options. The very basic level of security is by giving the
wireless key, which will be asked by the modem when a Laptop/PC is trying to
access the modem for the first time. There are two types security key algorithm.
One is WEP (Wired Equivalent Privacy) and another WPA (Wi-Fi Protected
Access). The WPA is more secured and recommended by BSNL. The next
(advanced) level of security is – MAC Filtering by which only your Laptop/PC
will be permitted to access the modem, even if someone knows your security key.
The detailed procedure for the above two levels of wireless security is published
in our website http://chennai.bsnl.co.in/BBS/Wireless/WirelessSecurity.htm
under the heading “Wireless Security”. The default SSID (Service Set Identifier)
of the modem may also be changed as per your desire and the SSID may also be
made hidden (turn-off SSID broadcasting) so that others will not even know about
your wireless modem. In this case of Hidden SSID, your PC/Laptop will be
connected to the modem as you have already configured for the connection in
your machine. However sometimes your machine may not be able to get
connected and in such case, you may just right-click on the Wireless Network
Connection icon either in the task bar or in Network connections under Control
panel and select Repair option please.
8. Watch2out for bandwidth overhead:
Many applications like Windows updates, anti-virus updates and other software
updates will be using the broadband connection in the background. Some of these
updates might ask for confirmation before downloading, many may not even ask
and will be simply running in the background which will affect your browsing /
download speed. One can find-out the applications which are running, by going to
the Task Manager (Press Ctrl-Alt-Del keys together to get into the Task
Manager). You may shut down such of those applications which are running
without your consent. But beware that shutting down some vital applications
required by your operating system inadvertently will cause hanging of your
system. Windows updates, Anti-virus updates etc.. could be scheduled to run
when your system is free and your not browsing. This will help in utilizing the
bandwidth effectively.
9. The uisance & Danger of Viruses
You might some time feel that your broadband was quite good some time back
but it is slow now a days. One of the major reason for this is likely to be your
machine getting infected with a computer virus. Adwares, spywares too will affect
your speed. Hence it is very important to have a good anti-virus software and
spyware, adware detectors in your system. Regular updates to these software and
Windows updates are also a must. Use only legal version of Windows.
10. Aware of free wares
Many free software and tools are offered by many websites. But be careful in
selecting these software as some of these software will overload your operating
system, some may act as spyware, and some may eat away your bandwidth. A
browser like Opera or Firefox lets you switch off images, flash banners,
javascripts etc.. which will cause your browsing speed to be slightly higher. But if
you overdo things, many websites which requires these settings will not open for
you. Keep always an unmodified copy of Internet explorer in such cases so as to
use it when some websites are not opening with your other browsers.
11. Crossing the Free2usage
At present for Multiplay Broadband customers (Customers of bsnl.in domain) for
certain plans, you will receive an intimation when crossing the monthly free usage
limit. You may kindly press the button, “I Agree” to continue to enjoy the
broadband which is chargeable as per your plan. However, we request you to
kindly switch-off and switch-on the modem after pressing the “I Agree” button
please.
Please see how to trouble shoot in the following page
12. Trouble Shooting
Kindly switch-off your modem when not browsing even if you are in unlimited
plan. If the modem has been purchased from BSNL, never change the power
adapter of the modem with local one.
Sl
No
Indications / observation Suggested Action
1 DSL (ADSL) Link light is not
glowing or it is blinking and
goes off
Check for any loose connection in splitter and
modem. Ensure that ADSL/Modem port of
Splitter connected to DSL port of the modem
2 Getting error 691 (in Bridge
mode)
Check your user-id and password
3 Getting error 678 or 769 (in
Bridge mode)
Check whether your Ethernet/USB/Wifi port is
in Disabled state. If so, enable it. Problem not
solved ?. Carry-out remedy of sl no: 9, Still
problem call our helpline
4 DSL is steady but no browsing
(in PPPoE mode)
Go to modem webpage & check the WAN
status of your Modem for possible
“Authentication failure”
5 DSL is steady & no
Authentication failure but still
no browsing
Check whether your modem is having your
user-id. If it is showing something like
“multiplay”, change it with your user-id, save
and reboot the modem and try.
6 DSL is steady, no authentication
failure, modem is having your
user-id, but still no browsing
Go to command prompt (Start Run type
cmd Press Enter) Give the command ping
www.google.co.in and press Enter. If getting 4
successful replies, then problem is in your
browser. Re-install it or re-install O/s. If
getting “Could not find host”, there is DNS
issue with your machine/modem, call 1504.
7 Modem & PC connected via
USB but USB light is not
glowing
Check the USB cable for loose connection.
Reinstall Modem’s USB driver. Still problem ?
call our helpline
8 Modem & PC connected via
Ethernet but Ethernet/LAN light
not glowing
Check the Ethernet cable for loose connection.
Check whether Local Area Connection icon is
available under Network Connections in
Control Panel. If not available, reinstall driver
of the Ethernet card.
9 Unable to open the modem
webpage http://192.168.1.1
Go to LAN settings, assign IP address
192.168.1.10, subnet 255.255.255.0, gateway
as 192.168.1.1. Reboot PC and try again